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Returns & Refunds
Thank you for shopping at Periwinkle! We want to ensure that your shopping experience is seamless and enjoyable. If you are not entirely satisfied with your purchase, we're here to help.
You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your bank account. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you need to exchange an item for a different size or color, please contact us within 3 days of receiving your order. Your item must be unused and in the same condition that you received it. We will provide you with details on how to proceed with the exchange.
Certain items cannot be returned, refunded, or exchanged. These include items that are out of stock or were purchased during a sale.
If you have any questions on how to return your item to us, contact us at:
- Email: email@example.com
- Phone: +92-336-6494985
Please note that the customer is responsible for the cost of return shipping unless the item is damaged or defective.